Privacy Policy

Accorderly Technologies Inc. ("Company" or "We") respects your privacy and is committed to protecting it by complying with this policy.

This policy describes how we collect, use, disclose, and protect the personal information of our customers and website users ("you"). It describes the types of information we may collect from you or that you may provide when you visit termcal.com (our "Website") or use the TermCal service, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

This policy applies to information we collect, use, or disclose about you on this Website, in email, text, and other electronic messages between you and this Website, and through the TermCal service.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website or service. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy.

Information We Collect About You

We collect and use several types of information from and about you, including:

• Personal information that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, email address, telephone number, and any other identifier we may use to contact you.
• Account information including your username, password, and account preferences.
• Documents and text input that you upload or enter for date extraction. This includes PDF files, images, and plain text descriptions you provide through Quick Schedule or other input methods.
• Schedule and reminder data including titles, dates, and terms you enter or confirm from extraction.
• Billing and payment information including billing address. Card details are tokenized by our payment processor and we do not store full card numbers.
• Technical information including your browser type and version, time zone setting, operating system, or information about your internet connection and the equipment you use to access our Website.

How We Collect Information About You

We use different methods to collect your information, including through:

• Direct interactions with you when you provide it to us, for example, by filling in forms, creating an account, uploading documents, or corresponding with us by email or otherwise.
• Automated technologies as you navigate through our Website. We use privacy-respecting analytics that do not use cookies or collect personal information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with the TermCal service, including extracting dates from your documents and text input using AI.
• To send you reminder notifications about upcoming deadlines.
• To sync your calendar with extracted dates and reminders.
• To provide you with notices about your subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection.
• To notify you about changes to our Website or service.
• To improve our Website, products or services, and customer relationships.
• For any other purpose with your consent.

We do not sell your data.

We do not use your documents or data to train public AI models. Our AI extraction uses a European AI provider under strict data processing terms that prohibit training on customer data.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others.

See our Subprocessors page for a complete list of service providers who process your data.

Third-Party Platform Integrations

TermCal offers optional integrations with third-party platforms. When you choose to connect these services, we access only the data necessary to provide the requested functionality.

Google Services: If you connect Google Drive, we access only the files you explicitly select or the folder you designate for sync. We do not access your entire Drive. TermCal's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Microsoft Services: If you connect Microsoft OneDrive, we access only the files you explicitly select or the folder you designate for sync. We do not access your entire OneDrive or other Microsoft 365 data.

For all third-party integrations, we:

• Only request the minimum permissions necessary to provide the functionality you requested.
• Do not sell, transfer, or use your data for advertising, retargeting, or any purpose unrelated to providing TermCal's services.
• Do not share your connected account data with third parties except as necessary to provide the service (e.g., document processing).
• Allow you to disconnect integrations at any time, which revokes our access to your third-party account data.

Transferring Your Personal Information

We may transfer personal information that we collect or that you provide to contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We process and store your personal information in France. We use infrastructure exclusively owned and operated in Europe. This means your data is not subject to the US CLOUD Act and is protected by GDPR.

Cookies and Automatic Data Collection

We use only essential cookies required for the service to function. Our authentication cookie keeps you logged in and expires after 14 days of inactivity.

We do not use advertising, tracking, or third-party cookies. We do not engage in online behavioural advertising. Our analytics are cookieless and do not collect personal information.

Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information behind firewalls on secure servers. Any payment transactions will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Active account data: Retained while your subscription is active.
• After cancellation: Account and uploaded data deleted within 30 days.
• Payment records: Retained 7 years for tax compliance.

You can export your data at any time from your account settings before cancellation.

Accessing and Correcting Your Personal Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

You can review and change your personal information by logging into the Website and visiting your account settings. If you want to review, verify, correct, or withdraw consent to the use of your personal information, you may also send us an email at privacy@termcal.com.

Withdrawing Your Consent

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@termcal.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

Privacy Officer
Accorderly Technologies Inc.
Email: privacy@termcal.com